These conditions of sale, unless otherwise agreed in writing between the parties, regulate the sales contracts between seller and buyer of the products marketed by the Eremax company.
ADMISSION TO THE CONDITIONS
The customer who, after placing an order, gives a telephone confirmation to our company, automatically orders the purchase of the selected products and undertakes to carry out his collection and payment obligations. Likewise, you declare that you have read and accepted all the rules listed below, including the conditions of withdrawal, return, guarantee that must be considered valid until a new variation duly communicated or put in writing between the parties.
By registering and transcribing personal data, the client agrees not to provide false or misleading information, knowing full well that this could give rise to a criminal complaint. Therefore, Eremax declines all responsibility in the event of provision of false data and reserves the right to report any complaint to the competent authorities.
BE IDENTIFIED AND CONTACTED:
JURISDICTION
Due to the agreement between the site administrator and the buyer, the San Marino regulations on trade and, in particular, on electronic commerce are in force.
QUALITY OF THE PRODUCTS AND RESPONSIBILITY OF THE SITE MANAGER
The products advertised and sold through the site meet the highest possible quality standards and have been verified for functionality. Regarding use by subjects with poor health, the site administrator declines all responsibility. The information contained on the site cannot in any way replace the doctor-patient relationship and cannot be considered a substitute for the diagnosis made by a professional, who must always be consulted in the event that the user suffers from known or suspected illnesses. of them. even just the possible presence.
PRIVACY PROTECTION
The site administrator reserves the right to collect, within the limits established for the collection of sensitive data and the protection of privacy, related data, including through the use of technical cookies, the user’s browsing habits and preferences.
WITHDRAWALS AND DELIVERIES
Placing an online order on a site owned by Eremax or third parties is equivalent to reserving the products in our warehouse, so the customer will undertake to collect them personally or through third parties at our office.
Once we receive the order confirmation email, we understand the contract and will begin the delivery phase. The Eremax company, however, reserves the right not to accept the purchase proposal even at a later time without, however, exchanging additional penalties or duties. The collection of the merchandise must be carried out by the client or by third parties that must be indicated promptly at the time of the order. Without indicating any, the client will directly assign the SDA messenger.
WITHDRAWAL ORDERS ON SITE
The collection of orders on site by the customer can be carried out every day from Monday to Saturday: In this case, it is preferable to make an appointment by phone so that our staff can carry out the collection before delivery.
PICKUP BY MAIL
Collection by courier, which is carried out in our office every working day, must be understood in the name and on behalf of the end customer, who therefore undertakes to accept the shipping costs reported at the time of the order as well as to check the integrity of the packages upon arrival of the merchandise at your home.
The preparation of deliveries may suffer delays, even if they are not our will, as well as arrival times that will be subject without responsibility to weather conditions, traffic conditions, holidays, etc. During delivery, the client must verify:
Any anomaly must be communicated in writing before collection with the establishment of CONTENT CONTROL RESERVATIONS in writing, expressly specifying the reason.
GUARANTEES
All Eremax products are checked in advance to verify both compliance with the descriptions and the integrity of the product.
The products marketed are governed by the international standards currently in force. Any complaint must be sent by certified mail to our office.
Eremax offers its customers free assistance for purchased products. The products must be sent and collected with the shipping costs always borne by the customer in our office. Our employees, after appropriate evaluation, will be in charge of the replacement service for damaged or defective products in such a way that compromises their correct use.
SUBSTITUTIONS
Requests for replacement of products that the customer does not like must be submitted to our office within 15 days of the arrival date and after verifying the integrity of both the product and the packaging. Return and shipping costs are always the responsibility of the customer. The products to be replaced will be exchanged for goods of equal value excluding shipping costs.
PRIVACY
In accordance with current privacy legislation, the end user declares to know and approve that the data provided is entered into the Eremax database and may be used for commercial and/or promotional purposes and used to statistics through consultation, treatment or comparison. and for the electronic sending of promotional material.
The end user declares to authorize Eremax to communicate the data entered in the bank to third parties as long as they are used for the same purposes. The interested party may, as regulated by current laws, request changes, updates, additions and deletions of data without any charge.
DISPUTES
In case of disputes, the company reserves the right to access the competent judicial offices located in the Republic of San Marino.